Frequently Asked Questions
Everything you need to know about our adventure-ready gear.
What makes BABOON TO THE MOON products different?
Our bags are designed for survival and adventure, using OM Super-Grade materials that are waterproof, tear-resistant, and backed by a lifetime warranty.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those who need to get moving faster.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please note that limited edition drops may have specific return restrictions.
How do I clean my Go-Bag?
Most of our gear can be cleaned with warm water, mild soap, and a soft cloth. Avoid machine washing or dry cleaning to preserve the waterproof coating.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
What does the Lifetime Warranty cover?
Our warranty covers manufacturing defects in materials and workmanship for the practical lifetime of the product. It does not cover normal wear and tear or cosmetic damage.